Privacy Policy

Last Updated: December 5, 2025

INTRODUCTION

CUISINAO LLC ("Cuisinao", "we", "us", or "our") operates the website https://cuisinao.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our Website.

We are committed to protecting your privacy and ensuring the security of your personal information. By using our Website, you consent to the data practices described in this Privacy Policy.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE THE WEBSITE.

INFORMATION WE COLLECT

We collect several types of information from and about users of our Website, including:

1. Personal Information You Provide

When you use certain features of our Website, you may provide us with personal information, including:

Account Registration:

  • Name
  • Email address
  • Username
  • Password (encrypted)
  • Profile information (optional)

Contact Forms:

  • Name
  • Email address
  • Subject and message content
  • Any other information you choose to provide

User Generated Content:

  • Recipe submissions
  • Comments and reviews
  • Recipe ratings
  • Photos and videos you upload
  • Saved recipes and collections
  • Cooking preferences and dietary restrictions

Newsletter Subscription:

  • Email address
  • Subscription preferences

Support Requests:

  • Contact information
  • Details about your inquiry or issue
  • Communication history with our support team

2. Information Automatically Collected

When you visit our Website, we automatically collect certain information about your device and usage:

Usage Data:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website
  • Date and time of visit
  • Clickstream data
  • Search queries within the Website
  • Recipes viewed, saved, or rated

Cookies and Tracking Technologies:

  • We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities
  • See our "Cookies and Tracking Technologies" section below for more details

3. Information from Third Parties

We may receive information about you from third parties, including:

  • Social media platforms (if you connect your account)
  • Analytics providers
  • Advertising partners
  • Payment processors (if applicable)

HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

Primary Uses:

To Provide and Maintain Our Service:

  • Create and manage your account
  • Display personalized recipe recommendations
  • Save your favorite recipes and preferences
  • Process and respond to your inquiries
  • Provide customer support
  • Send transactional emails (account notifications, password resets, etc.)

To Improve Our Website:

  • Analyze usage patterns and trends
  • Understand which recipes and features are most popular
  • Identify technical issues and bugs
  • Develop new features and functionality
  • Enhance user experience

To Communicate With You:

  • Send newsletters and recipe updates (with your consent)
  • Notify you about changes to our services
  • Provide cooking tips and culinary inspiration
  • Respond to your comments and questions
  • Send administrative information

For Marketing and Promotional Purposes:

  • Send promotional emails about new recipes, features, or offers (with your consent)
  • Display personalized content and advertisements
  • Conduct surveys and gather feedback
  • Analyze the effectiveness of our marketing campaigns

To Ensure Security and Prevent Fraud:

  • Monitor and prevent fraudulent activity
  • Protect against unauthorized access
  • Enforce our Terms and Conditions
  • Comply with legal obligations

For Analytics and Research:

  • Understand user demographics and interests
  • Conduct statistical analysis
  • Improve our recipe content and recommendations
  • Test new features and design changes

LEGAL BASIS FOR PROCESSING (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information and context:

  • Consent: You have given us explicit consent to process your information (e.g., newsletter subscriptions)
  • Contract: Processing is necessary to fulfill our contract with you (e.g., account services)
  • Legal Obligation: Processing is necessary to comply with legal requirements
  • Legitimate Interests: Processing is in our legitimate business interests and does not override your rights

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Web hosting providers
  • Email service providers
  • Analytics services (e.g., Google Analytics)
  • Customer support platforms
  • Payment processors (if applicable)
  • Content delivery networks (CDNs)

These service providers are contractually obligated to use your information only for the purposes of providing services to us and to protect your information.

User Generated Content

When you post User Generated Content (recipes, comments, reviews, photos), this information may be publicly visible to other users of the Website. Please be mindful about what information you choose to share publicly.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Court orders or subpoenas
  • Legal processes or government requests
  • Requests from law enforcement
  • Protection of our rights, property, or safety
  • Protection of the rights, property, or safety of others

Business Transfers

If Cuisinao is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Aggregate Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you, including:

  • Statistical data about Website usage
  • Popular recipe categories and trends
  • Demographic information

COOKIES AND TRACKING TECHNOLOGIES

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your browser and remember certain information about your preferences and activities.

Types of Cookies We Use:

Essential Cookies:

  • Required for the Website to function properly
  • Enable core features like user authentication and security
  • Cannot be disabled

Performance and Analytics Cookies:

  • Help us understand how visitors use our Website
  • Collect information about page views, traffic sources, and user behavior
  • Used to improve our services (e.g., Google Analytics)

Functional Cookies:

  • Remember your preferences and settings
  • Provide personalized features
  • Enhance your user experience

Marketing and Advertising Cookies:

  • Track your browsing activity across websites
  • Deliver targeted advertisements
  • Measure the effectiveness of advertising campaigns

Third-Party Cookies:

We may use third-party services that set cookies on our Website, including:

  • Google Analytics: Analyzes website traffic and usage
  • Social Media Platforms: Enable social sharing features
  • Advertising Networks: Deliver targeted advertisements

Managing Cookies:

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from being set
  • Receive notifications when cookies are being set

Please note that disabling certain cookies may affect the functionality of our Website.

Opt-Out Resources:

  • Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout
  • Network Advertising Initiative: http://www.networkadvertising.org/choices/
  • Digital Advertising Alliance: http://www.aboutads.info/choices/

YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

General Rights:

Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request that we correct inaccurate or incomplete personal information.

Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.

Data Portability: You have the right to receive your personal information in a structured, commonly used format.

Objection: You have the right to object to the processing of your personal information in certain circumstances.

Restriction: You have the right to request that we restrict the processing of your personal information.

Withdraw Consent: If we process your information based on consent, you have the right to withdraw that consent at any time.

How to Exercise Your Rights:

To exercise any of these rights, please contact us at:

  • Email: helpdesk@cuisinao.com
  • Mail: CUISINAO LLC, 5023 W 120th Ave, Suite 226, Broomfield, CO 80020

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (Note: We do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To submit a CCPA request, contact us using the information above.

European Privacy Rights (GDPR)

If you are located in the EEA or UK, you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information: Retained while your account is active and for a reasonable period afterward to comply with legal obligations

User Generated Content: May be retained indefinitely unless you request deletion

Usage Data and Analytics: Typically retained for 12-24 months

Marketing Communications: Retained until you unsubscribe or request deletion

When we no longer need your information, we will securely delete or anonymize it.

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (SSL/TLS)
  • Secure password storage (hashing and salting)
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Secure backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Responsibility: You are responsible for maintaining the confidentiality of your account password and for restricting access to your devices. Please notify us immediately if you suspect unauthorized access to your account.

CHILDREN'S PRIVACY

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13 years of age, please do not use the Website or provide any personal information.

If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we may have collected information from a child under 13, please contact us at helpdesk@cuisinao.com.

For users between 13 and 18 years of age, we recommend obtaining parental consent before using the Website and providing personal information.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

By using our Website and providing your information, you consent to this transfer and processing.

For EEA residents, we ensure appropriate safeguards are in place for international data transfers, such as Standard Contractual Clauses approved by the European Commission.

THIRD-PARTY LINKS

Our Website may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Examples of third-party links may include:

  • Affiliate links to ingredient suppliers or kitchen equipment retailers
  • Social media platforms
  • Recipe sources or culinary websites
  • Advertising partners

EMAIL COMMUNICATIONS AND OPT-OUT

Types of Emails:

Transactional Emails:

  • Account notifications and confirmations
  • Password reset requests
  • Customer support responses
  • These emails are necessary for the operation of our services and cannot be opted out of

Marketing Emails:

  • Newsletters with new recipes
  • Promotional offers
  • Cooking tips and culinary inspiration
  • You can opt out of these emails at any time

How to Unsubscribe:

To stop receiving marketing emails from us:

  1. Click the "Unsubscribe" link at the bottom of any marketing email
  2. Log into your account and update your email preferences
  3. Contact us at helpdesk@cuisinao.com

Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your account or services.

DO NOT TRACK SIGNALS

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Our Website does not currently respond to DNT signals.

You can manage tracking through your browser settings and the opt-out resources mentioned in the "Cookies and Tracking Technologies" section.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Sending you an email notification (for significant changes)
  • Displaying a prominent notice on our Website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of the Website after changes are made constitutes your acceptance of the updated Privacy Policy.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

CUISINAO LLC
5023 W 120th Ave, Suite 226
Broomfield, CO 80020

Email: helpdesk@cuisinao.com
Website: https://cuisinao.com
Contact Form: https://cuisinao.com/contact

Response Time: We aim to respond to all privacy inquiries within 30 days.

SUPERVISORY AUTHORITY

If you are located in the EEA or UK and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

ACCESSIBILITY

We are committed to making this Privacy Policy accessible to everyone. If you have difficulty accessing any part of this Privacy Policy due to a disability, please contact us at helpdesk@cuisinao.com, and we will work to provide the information in an alternative format.

CONSENT

By using our Website, you consent to our Privacy Policy and agree to its terms.

This Privacy Policy is effective as of December 5, 2025.

CUISINAO LLC - Protecting Your Privacy While You Explore the World of Cuisine